Came across the following table while reading John Whitmore’s book Coaching for Performance looking for ideas in developing a coach development framework for a current client. It’s an oldie but a goodie, published here since we’re often needing to remind clients of it when determining instructional approaches.
|Told||Told & Shown||Told, Shown &
|Recall after 3 weeks||70%||72%||85%|
|Recall after 3 months||10%||32%||65%|
Source is given as IBM, with subsequent confirmation from a (UK) post office study.
Might be useful when needing to justify that training environment!